Terms & Conditions

These Terms & Conditions apply to use of rzcreativeshop.com and purchases from RZ Creative Shop LLC. Mandatory consumer rights that cannot legally be excluded continue to apply.

Business and Website Use

RZ Creative Shop LLC operates this online store from New Mexico, United States. Use the website lawfully and responsibly. Fraud, abuse, unauthorized access, scraping that interferes with the service, and unlawful activity are prohibited.

Product Information

We make reasonable efforts to keep product names, descriptions, images, prices, specifications, availability, and colors accurate. Screen settings, lighting, photography, production batches, and supplier variations can affect appearance. Product information may contain occasional errors or omissions and may be corrected.

Prices and Availability

Prices, promotions, stock, and availability may change. The price shown at checkout when an order is placed is the applicable price, subject to correction of obvious pricing or system errors.

Orders

An order request is subject to payment authorization, product availability, fraud checks, shipping availability, and other reasonable operational checks. We may refuse or cancel an order for an obvious price error, unavailable product, payment failure, suspected fraud, duplicate transaction, destination restriction, or other lawful reason. If payment was taken and the order is cancelled, an applicable refund will be issued.

Payment and Billing

Available payment methods and the total amount payable, including applicable shipping and taxes shown by the checkout, are presented before payment. Payment providers may process billing information under their own terms and privacy policies.

Shipping, Returns and Refunds

Shipping is governed by the Shipping Policy. Returns and refunds are governed by the Return & Refund Policy. If a mandatory consumer law conflicts with a store policy, the mandatory law prevails to the extent required.

Customer Accounts

Customers must provide accurate information and protect account credentials. Notify support promptly if unauthorized account activity is suspected.

Third Party Services

The store may use WooCommerce, payment providers, shipping and fulfillment partners, MailPoet, Jetpack CRM, Trustpilot, hosting, analytics, security, fraud prevention, customer support, and other third party services. Their own terms and privacy practices may apply.

Intellectual Property

RZ Creative Shop branding, logos, original text, graphics, designs, and other protected content may not be copied, republished, sold, or used without permission except where permitted by law.

Age and Legal Capacity

You must have the legal capacity required to make a purchase in your jurisdiction. Where local law requires a parent or legal guardian for a purchase, that requirement applies.

Chargebacks and Payment Disputes

If you believe a transaction is unauthorized or there is an order problem, contact support so we can investigate. Nothing in these terms prevents a customer from exercising lawful payment dispute or consumer protection rights.

Limitation of Liability

To the maximum extent permitted by applicable law, RZ Creative Shop LLC is not liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from website use or a purchase. Nothing in these terms excludes liability that cannot legally be excluded or limits a statutory consumer right.

Disclaimer

The website and product information are provided subject to applicable law and may be interrupted, unavailable, or contain errors. Product information is for shopping purposes and does not replace medical, legal, financial, cosmetic, or other professional advice where such advice is required.

Governing Law

These terms are intended to be governed by the laws applicable to RZ Creative Shop LLC in New Mexico, United States, while preserving any mandatory consumer protection laws that apply to the customer in their jurisdiction.

Dispute Resolution

Customers should first contact support and give the store a reasonable opportunity to resolve an issue. Nothing in these terms removes a mandatory right to use a regulator, consumer complaint process, payment dispute, arbitration process, or court where such a right cannot legally be waived.

Website Availability

We may update, suspend, restrict, or maintain the website or parts of the service when reasonably necessary for security, maintenance, legal compliance, or operations.

Policy Conflicts

The specific Shipping Policy and Return & Refund Policy apply to their respective subjects. The Privacy Policy governs personal information. Mandatory law prevails over any conflicting store wording.

Policy Changes

We may update these terms as the store, services, or legal requirements change. The current version is published on this website.

Contact

RZ Creative Shop LLC, 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, USA.
support@rzcreativeshop.com